Return Window
Customers in the USA, Canada & Australia have 30 days from the date of delivery to request a return. Customers in the EU, UK & rest of the world have 14 days from the date of delivery.
Conditions
To be eligible for a return, the item must be unused and undamaged.
Return Address
Please contact our customer support team before sending any return.
For U.S. customers:
1309 Coffeen Avenue
Sheridan, WY 82801
USA
For EU / UK / all other customers:
Chez Yannick Goma
Résidence Le Pont Botu
16 Avenue des Maquis du Grésivaudan
38700 La Tronche
France
Once you reach out, our customer support team will provide you with the full return address, including the recipient name and phone number.
Return shipping costs are the customer’s responsibility.
Exchanges
If there is an issue with your order, we are happy to offer an exchange. Please send your request to info@matchball.store.
Return Shipping
The customer is responsible for all return shipping costs.
Refunds
Once your refund is processed, funds will appear in your account within 1–10 business days.
info@matchball.store
